Support and acknowledgement of employees in connection with the community
Tracks
Customer Experience Room: Rongomātāne B
| Wednesday, November 20, 2024 |
| 2:15 PM - 2:45 PM |
| Breakout Room B, Rongomātāne B |
Overview
Patricia Hubbard & Juan Lara, Gallup
Speaker
Patricia Hubbard
Head of ANZ Conulting
Gallup
Support and acknowledgement of employees in connection with the community
Abstract
Reinventing the workplace is top of mind for many leaders these days. Employers and employees are renegotiating the who, what, when and where of work.
And yet amid the debates about where and when, we’ve forgotten to answer the most important question of all: Why do we come to work in the first place?
The answer, of course, is simple: to deliver on our promises to the community.
We will discuss these three strategies:
1. Stop conflicting with your community and start advocating for your community.
2. Get bold and curious about ways to surprise and delight your community.
3. Develop and recognize employees to create impact for the community.
And yet amid the debates about where and when, we’ve forgotten to answer the most important question of all: Why do we come to work in the first place?
The answer, of course, is simple: to deliver on our promises to the community.
We will discuss these three strategies:
1. Stop conflicting with your community and start advocating for your community.
2. Get bold and curious about ways to surprise and delight your community.
3. Develop and recognize employees to create impact for the community.
Biography
Patricia Hubbard is the Head of ANZ Consulting with Gallup. She has over 15 years of experience working within the education sector and consulting. As a Gallup Certified Strengths Coach, she enjoys encouraging clients to build their talent and develop their leaders through learning. Patricia has worked with clients in the education, healthcare, government, non-profit, and retail sectors.
Patricia previously worked in the education sector in the USA as a chief financial officer and business director. She has been in New Zealand since 2016 and is currently working with New Zealand based clients and on global projects. She leads strengths sessions, webinars, roundtable discussions, professional development workshops, training courses, and team-based learning sessions. Patricia frequently speaks at global conferences and local events on a variety of topics and research areas.
Patricia holds a degree in business management from Montana State University, USA, and an MBA from the University of Montana, USA.
