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Programme

The conference will start at 9:15am on Tuesday 19 November and will finish at approximately 3:00pm on Thursday 21 November.


Tuesday, November 19, 2024

Plenary/IT Room: Rongomātāne A
Customer Experience Room: Rongomātāne B
IM Room: Rongomātāne C
Web & Digital/Comms Room: Matiu
GIS Room: Mokopuna
Spark Smart Communities Room: Mākaro
8:00 AM - 9:15 AM Registration & Exhibition Opening
9:15 AM - 10:00 AM Conference Opening
Mihi whakatau, Nate Rowe
Welcome - MC Petra Bagust
Welcome to Pōneke - Barbara McKerrow, CEO Wellington City Council
Opening speech from Marion Dowd, ALGIM Co-President
10:00 AM - 11:00 AM Keynote: Audrey Tang (virtual)
Rebuilding Trust in the Age of AI
Sponsored by 2degrees
11:00 AM - 11:30 AM Morning Tea - Tuesday
Achievements unlocked: Project of the Year Awards Finalists Showcased – a tale of success and innovation
11:30 AM - 12:00 PM IT Award Finalist: AI for Submissions to the Long Term Plan
Jane McLeod + Gardner Bickford, Nelson City Council 		CX Award Finalist: Wellington City Council - Resilient Buildings Power BI Model
Jenni Tipler, Wellington City Council 		IM Award Finalist: Discovery Wall
Sarah Snelling, Christchurch City Council 		WDC Award Finalist: Customer-focussed redesign: Building and Resource Consenting web revamp
Kate Morgan-Riggir, Kāpiti Coast District Council 		GIS Award Finalist: Hamilton City Council Kai Map – a community partnership initiative to address food insecurity in Hamilton
Justine Kennedy + Stacy Mahon, Hamilton City Council 		SC Award Finalist: Tairāwhiti Hāpori Marae Emergency Preparedness and Resilience
Ben Green, Te Kaunihera o Te Tairāwhiti Gisborne District Council
12:00 PM - 12:05 PM
Break to move to the next session (12:00pm - 12:05pm)
12:05 PM - 12:35 PM IT Award Finalist: Conversational KnowledgeBot project
Ebony Curtin + Nick Horton, South Waikato District Council 		CX Award Finalist: Ōtautahi Christchurch Central City Living History Walk
Annabel Armstrong-Clarke + Sarah Tester, Christchurch City Council 		IM Award Finalist: Trailblazing Compliance: AI-Driven Classification for Enhanced Information Management
Jason Macdonald, Dunedin City Council 		WDC Award Finalist: Mātai Manapori "TrackDem" - Making Council decisions open, transparent and accessible
Kylie Buck + Sean Johnson, Wellington City Council 		GIS Award Finalist: Making Health and Safety an organisation mindset not just a policy, using ArcGIS Survey's and Dashboards
Anya Duxfield + Gail Townsend, Northland Regional Council 		SC Award Finalist: Early fire detection and environmental monitoring
Grace de Leon, Christchurch City Council
12:35 PM - 12:40 PM
Break to move to the next session (12:35pm - 12:40pm)
12:40 PM - 1:10 PM IT Award Finalist: Tairāwhiti Civil Defence Emergency Management Common Operating Picture
Ben Green, Te Kaunihera o Te Tairāwhiti Gisborne District Council 		CX Award Finalist: Hamilton City Council’s Payble Project
Kaye Maclean + Matthew Bell, Hamilton City Council 		IM Award Finalist: Rangitikei District Council Transforms Information Management with New ECM System
Karin Cruywagen + David Perkins, Rangitikei District Council 		WDC Award Finalist: Bookbots App
Danny McNeil, Christchurch City Council 		GIS Award Finalist: Building Warrant of Fitness
William Merry, Christchurch City Council 		SC Award Finalist: Hamilton City Council’s Digital Twin: A Visionary Tool for New Zealand’s Fastest Growing City
Justine Kennedy + Stacy Mahon, Hamilton City Council
1:10 PM - 2:10 PM Lunch - Tuesday
AI: Collaboration between Humans and Technology
2:10 PM - 2:40 PM The Future of AI for LG Services
Sarah Sun, Head of Digital and AI Whare, Callaghan Innovation 		Could AI improve human connection?: How AI can be used for deeper, authentic collaboration (multi-stream; presented in Matiu)
Dawid Naude, Pathfindr.ai 		Forget the AI hype: get your AI strategy sorted in 20 minutes
Katherine Deacon, Commercial Manager + Mark Watson, Solution & Engagement Manager, Information Leadership 		Could AI improve human connection?: How AI can be used for deeper, authentic collaboration (multi-stream)
Dawid Naude, Pathfindr.ai 		Driving collaboration in an age of disruption
Robert Gibb, Landcare Research 		Smart Communities International Perspectives - tbc
2:40 PM - 2:45 PM
Break to move to the next session (2:40pm - 2:45pm)
2:45 PM - 3:15 PM Empowering local government operations and services with AI
Colby Raley + Cushla Mccarthny, Microsoft 		Beyond Cash: Shaping the Future of Money for New Zealand's Communities and Local Government
Robbie Taylor, Reserve Bank 		Archives in the Cloud - Exploring machine learning to transform Archives New Zealand's digital services for agencies
Joshua Ng, Archives New Zealand 		USA Case Study: Digital Human
Rich Gagnon, City of Amarillo 		GIS Panel Discussion
Chair: Professor David O'Sullivan
Panellists:
Kerri Gray, CreateBig
Andrew Steffert, Horizons Regional Council
Scott Campbell, Eagle Technology
 		Sensible sensing: VivaCity Transport sensors at Wellington City Council
Kelly Henderson, Wellington City Council
3:15 PM - 3:45 PM Afternoon Tea - Tuesday
3:45 PM - 4:45 PM Keynote: Nicole Skews-Poole
Disinformation impacts on local government
4:45 PM - 5:00 PM ALGIM AGM
5:00 PM - 6:30 PM Networking Drinks - Tuesday 19 November
Sponsored by Civica Pty Ltd
Plenary/IT Room: Rongomātāne A
Customer Experience Room: Rongomātāne B
8:00 AM - 9:15 AM Registration & Exhibition Opening
9:15 AM - 10:00 AM Conference Opening
Mihi whakatau, Nate Rowe
Welcome - MC Petra Bagust
Welcome to Pōneke - Barbara McKerrow, CEO Wellington City Council
Opening speech from Marion Dowd, ALGIM Co-President
10:00 AM - 11:00 AM Keynote: Audrey Tang (virtual)
Rebuilding Trust in the Age of AI
Sponsored by 2degrees
11:00 AM - 11:30 AM Morning Tea - Tuesday
Achievements unlocked: Project of the Year Awards Finalists Showcased – a tale of success and innovation
11:30 AM - 12:00 PM IT Award Finalist: AI for Submissions to the Long Term Plan
Jane McLeod + Gardner Bickford, Nelson City Council 		CX Award Finalist: Wellington City Council - Resilient Buildings Power BI Model
Jenni Tipler, Wellington City Council
12:00 PM - 12:05 PM
Break to move to the next session (12:00pm - 12:05pm)
12:05 PM - 12:35 PM IT Award Finalist: Conversational KnowledgeBot project
Ebony Curtin + Nick Horton, South Waikato District Council 		CX Award Finalist: Ōtautahi Christchurch Central City Living History Walk
Annabel Armstrong-Clarke + Sarah Tester, Christchurch City Council
12:35 PM - 12:40 PM
Break to move to the next session (12:35pm - 12:40pm)
12:40 PM - 1:10 PM IT Award Finalist: Tairāwhiti Civil Defence Emergency Management Common Operating Picture
Ben Green, Te Kaunihera o Te Tairāwhiti Gisborne District Council 		CX Award Finalist: Hamilton City Council’s Payble Project
Kaye Maclean + Matthew Bell, Hamilton City Council
1:10 PM - 2:10 PM Lunch - Tuesday
AI: Collaboration between Humans and Technology
2:10 PM - 2:40 PM The Future of AI for LG Services
Sarah Sun, Head of Digital and AI Whare, Callaghan Innovation 		Could AI improve human connection?: How AI can be used for deeper, authentic collaboration (multi-stream; presented in Matiu)
Dawid Naude, Pathfindr.ai
2:40 PM - 2:45 PM
Break to move to the next session (2:40pm - 2:45pm)
2:45 PM - 3:15 PM Empowering local government operations and services with AI
Colby Raley + Cushla Mccarthny, Microsoft 		Beyond Cash: Shaping the Future of Money for New Zealand's Communities and Local Government
Robbie Taylor, Reserve Bank
3:15 PM - 3:45 PM Afternoon Tea - Tuesday
3:45 PM - 4:45 PM Keynote: Nicole Skews-Poole
Disinformation impacts on local government
4:45 PM - 5:00 PM ALGIM AGM
5:00 PM - 6:30 PM Networking Drinks - Tuesday 19 November
Sponsored by Civica Pty Ltd

IM Room: Rongomātāne C
Web & Digital/Comms Room: Matiu
8:00 AM - 9:15 AM Registration & Exhibition Opening
9:15 AM - 10:00 AM Conference Opening
Mihi whakatau, Nate Rowe
Welcome - MC Petra Bagust
Welcome to Pōneke - Barbara McKerrow, CEO Wellington City Council
Opening speech from Marion Dowd, ALGIM Co-President
10:00 AM - 11:00 AM Keynote: Audrey Tang (virtual)
Rebuilding Trust in the Age of AI
Sponsored by 2degrees
11:00 AM - 11:30 AM Morning Tea - Tuesday
Achievements unlocked: Project of the Year Awards Finalists Showcased – a tale of success and innovation
11:30 AM - 12:00 PM IM Award Finalist: Discovery Wall
Sarah Snelling, Christchurch City Council 		WDC Award Finalist: Customer-focussed redesign: Building and Resource Consenting web revamp
Kate Morgan-Riggir, Kāpiti Coast District Council
12:00 PM - 12:05 PM
Break to move to the next session (12:00pm - 12:05pm)
12:05 PM - 12:35 PM IM Award Finalist: Trailblazing Compliance: AI-Driven Classification for Enhanced Information Management
Jason Macdonald, Dunedin City Council 		WDC Award Finalist: Mātai Manapori "TrackDem" - Making Council decisions open, transparent and accessible
Kylie Buck + Sean Johnson, Wellington City Council
12:35 PM - 12:40 PM
Break to move to the next session (12:35pm - 12:40pm)
12:40 PM - 1:10 PM IM Award Finalist: Rangitikei District Council Transforms Information Management with New ECM System
Karin Cruywagen + David Perkins, Rangitikei District Council 		WDC Award Finalist: Bookbots App
Danny McNeil, Christchurch City Council
1:10 PM - 2:10 PM Lunch - Tuesday
AI: Collaboration between Humans and Technology
2:10 PM - 2:40 PM Forget the AI hype: get your AI strategy sorted in 20 minutes
Katherine Deacon, Commercial Manager + Mark Watson, Solution & Engagement Manager, Information Leadership 		Could AI improve human connection?: How AI can be used for deeper, authentic collaboration (multi-stream)
Dawid Naude, Pathfindr.ai
2:40 PM - 2:45 PM
Break to move to the next session (2:40pm - 2:45pm)
2:45 PM - 3:15 PM Archives in the Cloud - Exploring machine learning to transform Archives New Zealand's digital services for agencies
Joshua Ng, Archives New Zealand 		USA Case Study: Digital Human
Rich Gagnon, City of Amarillo
3:15 PM - 3:45 PM Afternoon Tea - Tuesday
3:45 PM - 4:45 PM Keynote: Nicole Skews-Poole
Disinformation impacts on local government
4:45 PM - 5:00 PM ALGIM AGM
5:00 PM - 6:30 PM Networking Drinks - Tuesday 19 November
Sponsored by Civica Pty Ltd

GIS Room: Mokopuna
Spark Smart Communities Room: Mākaro
8:00 AM - 9:15 AM Registration & Exhibition Opening
9:15 AM - 10:00 AM Conference Opening
Mihi whakatau, Nate Rowe
Welcome - MC Petra Bagust
Welcome to Pōneke - Barbara McKerrow, CEO Wellington City Council
Opening speech from Marion Dowd, ALGIM Co-President
10:00 AM - 11:00 AM Keynote: Audrey Tang (virtual)
Rebuilding Trust in the Age of AI
Sponsored by 2degrees
11:00 AM - 11:30 AM Morning Tea - Tuesday
Achievements unlocked: Project of the Year Awards Finalists Showcased – a tale of success and innovation
11:30 AM - 12:00 PM GIS Award Finalist: Hamilton City Council Kai Map – a community partnership initiative to address food insecurity in Hamilton
Justine Kennedy + Stacy Mahon, Hamilton City Council 		SC Award Finalist: Tairāwhiti Hāpori Marae Emergency Preparedness and Resilience
Ben Green, Te Kaunihera o Te Tairāwhiti Gisborne District Council
12:00 PM - 12:05 PM
Break to move to the next session (12:00pm - 12:05pm)
12:05 PM - 12:35 PM GIS Award Finalist: Making Health and Safety an organisation mindset not just a policy, using ArcGIS Survey's and Dashboards
Anya Duxfield + Gail Townsend, Northland Regional Council 		SC Award Finalist: Early fire detection and environmental monitoring
Grace de Leon, Christchurch City Council
12:35 PM - 12:40 PM
Break to move to the next session (12:35pm - 12:40pm)
12:40 PM - 1:10 PM GIS Award Finalist: Building Warrant of Fitness
William Merry, Christchurch City Council 		SC Award Finalist: Hamilton City Council’s Digital Twin: A Visionary Tool for New Zealand’s Fastest Growing City
Justine Kennedy + Stacy Mahon, Hamilton City Council
1:10 PM - 2:10 PM Lunch - Tuesday
AI: Collaboration between Humans and Technology
2:10 PM - 2:40 PM Driving collaboration in an age of disruption
Robert Gibb, Landcare Research 		Smart Communities International Perspectives - tbc
2:40 PM - 2:45 PM
Break to move to the next session (2:40pm - 2:45pm)
2:45 PM - 3:15 PM GIS Panel Discussion
Chair: Professor David O'Sullivan
Panellists:
Kerri Gray, CreateBig
Andrew Steffert, Horizons Regional Council
Scott Campbell, Eagle Technology
 		Sensible sensing: VivaCity Transport sensors at Wellington City Council
Kelly Henderson, Wellington City Council
3:15 PM - 3:45 PM Afternoon Tea - Tuesday
3:45 PM - 4:45 PM Keynote: Nicole Skews-Poole
Disinformation impacts on local government
4:45 PM - 5:00 PM ALGIM AGM
5:00 PM - 6:30 PM Networking Drinks - Tuesday 19 November
Sponsored by Civica Pty Ltd

Plenary/IT Room: Rongomātāne A
8:00 AM - 9:15 AM Registration & Exhibition Opening
9:15 AM - 10:00 AM Conference Opening
Mihi whakatau, Nate Rowe
Welcome - MC Petra Bagust
Welcome to Pōneke - Barbara McKerrow, CEO Wellington City Council
Opening speech from Marion Dowd, ALGIM Co-President
10:00 AM - 11:00 AM Keynote: Audrey Tang (virtual)
Rebuilding Trust in the Age of AI
Sponsored by 2degrees
11:00 AM - 11:30 AM Morning Tea - Tuesday
Achievements unlocked: Project of the Year Awards Finalists Showcased – a tale of success and innovation
11:30 AM - 12:00 PM IT Award Finalist: AI for Submissions to the Long Term Plan
Jane McLeod + Gardner Bickford, Nelson City Council
12:00 PM - 12:05 PM
Break to move to the next session (12:00pm - 12:05pm)
12:05 PM - 12:35 PM IT Award Finalist: Conversational KnowledgeBot project
Ebony Curtin + Nick Horton, South Waikato District Council
12:35 PM - 12:40 PM
Break to move to the next session (12:35pm - 12:40pm)
12:40 PM - 1:10 PM IT Award Finalist: Tairāwhiti Civil Defence Emergency Management Common Operating Picture
Ben Green, Te Kaunihera o Te Tairāwhiti Gisborne District Council
1:10 PM - 2:10 PM Lunch - Tuesday
AI: Collaboration between Humans and Technology
2:10 PM - 2:40 PM The Future of AI for LG Services
Sarah Sun, Head of Digital and AI Whare, Callaghan Innovation
2:40 PM - 2:45 PM
Break to move to the next session (2:40pm - 2:45pm)
2:45 PM - 3:15 PM Empowering local government operations and services with AI
Colby Raley + Cushla Mccarthny, Microsoft
3:15 PM - 3:45 PM Afternoon Tea - Tuesday
3:45 PM - 4:45 PM Keynote: Nicole Skews-Poole
Disinformation impacts on local government
4:45 PM - 5:00 PM ALGIM AGM
5:00 PM - 6:30 PM Networking Drinks - Tuesday 19 November
Sponsored by Civica Pty Ltd

Customer Experience Room: Rongomātāne B
8:00 AM - 9:15 AM Registration & Exhibition Opening
9:15 AM - 10:00 AM Conference Opening
Mihi whakatau, Nate Rowe
Welcome - MC Petra Bagust
Welcome to Pōneke - Barbara McKerrow, CEO Wellington City Council
Opening speech from Marion Dowd, ALGIM Co-President
10:00 AM - 11:00 AM Keynote: Audrey Tang (virtual)
Rebuilding Trust in the Age of AI
Sponsored by 2degrees
11:00 AM - 11:30 AM Morning Tea - Tuesday
Achievements unlocked: Project of the Year Awards Finalists Showcased – a tale of success and innovation
11:30 AM - 12:00 PM CX Award Finalist: Wellington City Council - Resilient Buildings Power BI Model
Jenni Tipler, Wellington City Council
12:00 PM - 12:05 PM
Break to move to the next session (12:00pm - 12:05pm)
12:05 PM - 12:35 PM CX Award Finalist: Ōtautahi Christchurch Central City Living History Walk
Annabel Armstrong-Clarke + Sarah Tester, Christchurch City Council
12:35 PM - 12:40 PM
Break to move to the next session (12:35pm - 12:40pm)
12:40 PM - 1:10 PM CX Award Finalist: Hamilton City Council’s Payble Project
Kaye Maclean + Matthew Bell, Hamilton City Council
1:10 PM - 2:10 PM Lunch - Tuesday
AI: Collaboration between Humans and Technology
2:10 PM - 2:40 PM Could AI improve human connection?: How AI can be used for deeper, authentic collaboration (multi-stream; presented in Matiu)
Dawid Naude, Pathfindr.ai
2:40 PM - 2:45 PM
Break to move to the next session (2:40pm - 2:45pm)
2:45 PM - 3:15 PM Beyond Cash: Shaping the Future of Money for New Zealand's Communities and Local Government
Robbie Taylor, Reserve Bank
3:15 PM - 3:45 PM Afternoon Tea - Tuesday
3:45 PM - 4:45 PM Keynote: Nicole Skews-Poole
Disinformation impacts on local government
4:45 PM - 5:00 PM ALGIM AGM
5:00 PM - 6:30 PM Networking Drinks - Tuesday 19 November
Sponsored by Civica Pty Ltd

IM Room: Rongomātāne C
8:00 AM - 9:15 AM Registration & Exhibition Opening
9:15 AM - 10:00 AM Conference Opening
Mihi whakatau, Nate Rowe
Welcome - MC Petra Bagust
Welcome to Pōneke - Barbara McKerrow, CEO Wellington City Council
Opening speech from Marion Dowd, ALGIM Co-President
10:00 AM - 11:00 AM Keynote: Audrey Tang (virtual)
Rebuilding Trust in the Age of AI
Sponsored by 2degrees
11:00 AM - 11:30 AM Morning Tea - Tuesday
Achievements unlocked: Project of the Year Awards Finalists Showcased – a tale of success and innovation
11:30 AM - 12:00 PM IM Award Finalist: Discovery Wall
Sarah Snelling, Christchurch City Council
12:00 PM - 12:05 PM
Break to move to the next session (12:00pm - 12:05pm)
12:05 PM - 12:35 PM IM Award Finalist: Trailblazing Compliance: AI-Driven Classification for Enhanced Information Management
Jason Macdonald, Dunedin City Council
12:35 PM - 12:40 PM
Break to move to the next session (12:35pm - 12:40pm)
12:40 PM - 1:10 PM IM Award Finalist: Rangitikei District Council Transforms Information Management with New ECM System
Karin Cruywagen + David Perkins, Rangitikei District Council
1:10 PM - 2:10 PM Lunch - Tuesday
AI: Collaboration between Humans and Technology
2:10 PM - 2:40 PM Forget the AI hype: get your AI strategy sorted in 20 minutes
Katherine Deacon, Commercial Manager + Mark Watson, Solution & Engagement Manager, Information Leadership
2:40 PM - 2:45 PM
Break to move to the next session (2:40pm - 2:45pm)
2:45 PM - 3:15 PM Archives in the Cloud - Exploring machine learning to transform Archives New Zealand's digital services for agencies
Joshua Ng, Archives New Zealand
3:15 PM - 3:45 PM Afternoon Tea - Tuesday
3:45 PM - 4:45 PM Keynote: Nicole Skews-Poole
Disinformation impacts on local government
4:45 PM - 5:00 PM ALGIM AGM
5:00 PM - 6:30 PM Networking Drinks - Tuesday 19 November
Sponsored by Civica Pty Ltd

Web & Digital/Comms Room: Matiu
8:00 AM - 9:15 AM Registration & Exhibition Opening
9:15 AM - 10:00 AM Conference Opening
Mihi whakatau, Nate Rowe
Welcome - MC Petra Bagust
Welcome to Pōneke - Barbara McKerrow, CEO Wellington City Council
Opening speech from Marion Dowd, ALGIM Co-President
10:00 AM - 11:00 AM Keynote: Audrey Tang (virtual)
Rebuilding Trust in the Age of AI
Sponsored by 2degrees
11:00 AM - 11:30 AM Morning Tea - Tuesday
Achievements unlocked: Project of the Year Awards Finalists Showcased – a tale of success and innovation
11:30 AM - 12:00 PM WDC Award Finalist: Customer-focussed redesign: Building and Resource Consenting web revamp
Kate Morgan-Riggir, Kāpiti Coast District Council
12:00 PM - 12:05 PM
Break to move to the next session (12:00pm - 12:05pm)
12:05 PM - 12:35 PM WDC Award Finalist: Mātai Manapori "TrackDem" - Making Council decisions open, transparent and accessible
Kylie Buck + Sean Johnson, Wellington City Council
12:35 PM - 12:40 PM
Break to move to the next session (12:35pm - 12:40pm)
12:40 PM - 1:10 PM WDC Award Finalist: Bookbots App
Danny McNeil, Christchurch City Council
1:10 PM - 2:10 PM Lunch - Tuesday
AI: Collaboration between Humans and Technology
2:10 PM - 2:40 PM Could AI improve human connection?: How AI can be used for deeper, authentic collaboration (multi-stream)
Dawid Naude, Pathfindr.ai
2:40 PM - 2:45 PM
Break to move to the next session (2:40pm - 2:45pm)
2:45 PM - 3:15 PM USA Case Study: Digital Human
Rich Gagnon, City of Amarillo
3:15 PM - 3:45 PM Afternoon Tea - Tuesday
3:45 PM - 4:45 PM Keynote: Nicole Skews-Poole
Disinformation impacts on local government
4:45 PM - 5:00 PM ALGIM AGM
5:00 PM - 6:30 PM Networking Drinks - Tuesday 19 November
Sponsored by Civica Pty Ltd

GIS Room: Mokopuna
8:00 AM - 9:15 AM Registration & Exhibition Opening
9:15 AM - 10:00 AM Conference Opening
Mihi whakatau, Nate Rowe
Welcome - MC Petra Bagust
Welcome to Pōneke - Barbara McKerrow, CEO Wellington City Council
Opening speech from Marion Dowd, ALGIM Co-President
10:00 AM - 11:00 AM Keynote: Audrey Tang (virtual)
Rebuilding Trust in the Age of AI
Sponsored by 2degrees
11:00 AM - 11:30 AM Morning Tea - Tuesday
Achievements unlocked: Project of the Year Awards Finalists Showcased – a tale of success and innovation
11:30 AM - 12:00 PM GIS Award Finalist: Hamilton City Council Kai Map – a community partnership initiative to address food insecurity in Hamilton
Justine Kennedy + Stacy Mahon, Hamilton City Council
12:00 PM - 12:05 PM
Break to move to the next session (12:00pm - 12:05pm)
12:05 PM - 12:35 PM GIS Award Finalist: Making Health and Safety an organisation mindset not just a policy, using ArcGIS Survey's and Dashboards
Anya Duxfield + Gail Townsend, Northland Regional Council
12:35 PM - 12:40 PM
Break to move to the next session (12:35pm - 12:40pm)
12:40 PM - 1:10 PM GIS Award Finalist: Building Warrant of Fitness
William Merry, Christchurch City Council
1:10 PM - 2:10 PM Lunch - Tuesday
AI: Collaboration between Humans and Technology
2:10 PM - 2:40 PM Driving collaboration in an age of disruption
Robert Gibb, Landcare Research
2:40 PM - 2:45 PM
Break to move to the next session (2:40pm - 2:45pm)
2:45 PM - 3:15 PM GIS Panel Discussion
Chair: Professor David O'Sullivan
Panellists:
Kerri Gray, CreateBig
Andrew Steffert, Horizons Regional Council
Scott Campbell, Eagle Technology
3:15 PM - 3:45 PM Afternoon Tea - Tuesday
3:45 PM - 4:45 PM Keynote: Nicole Skews-Poole
Disinformation impacts on local government
4:45 PM - 5:00 PM ALGIM AGM
5:00 PM - 6:30 PM Networking Drinks - Tuesday 19 November
Sponsored by Civica Pty Ltd

Spark Smart Communities Room: Mākaro
8:00 AM - 9:15 AM Registration & Exhibition Opening
9:15 AM - 10:00 AM Conference Opening
Mihi whakatau, Nate Rowe
Welcome - MC Petra Bagust
Welcome to Pōneke - Barbara McKerrow, CEO Wellington City Council
Opening speech from Marion Dowd, ALGIM Co-President
10:00 AM - 11:00 AM Keynote: Audrey Tang (virtual)
Rebuilding Trust in the Age of AI
Sponsored by 2degrees
11:00 AM - 11:30 AM Morning Tea - Tuesday
Achievements unlocked: Project of the Year Awards Finalists Showcased – a tale of success and innovation
11:30 AM - 12:00 PM SC Award Finalist: Tairāwhiti Hāpori Marae Emergency Preparedness and Resilience
Ben Green, Te Kaunihera o Te Tairāwhiti Gisborne District Council
12:00 PM - 12:05 PM
Break to move to the next session (12:00pm - 12:05pm)
12:05 PM - 12:35 PM SC Award Finalist: Early fire detection and environmental monitoring
Grace de Leon, Christchurch City Council
12:35 PM - 12:40 PM
Break to move to the next session (12:35pm - 12:40pm)
12:40 PM - 1:10 PM SC Award Finalist: Hamilton City Council’s Digital Twin: A Visionary Tool for New Zealand’s Fastest Growing City
Justine Kennedy + Stacy Mahon, Hamilton City Council
1:10 PM - 2:10 PM Lunch - Tuesday
AI: Collaboration between Humans and Technology
2:10 PM - 2:40 PM Smart Communities International Perspectives - tbc
2:40 PM - 2:45 PM
Break to move to the next session (2:40pm - 2:45pm)
2:45 PM - 3:15 PM Sensible sensing: VivaCity Transport sensors at Wellington City Council
Kelly Henderson, Wellington City Council
3:15 PM - 3:45 PM Afternoon Tea - Tuesday
3:45 PM - 4:45 PM Keynote: Nicole Skews-Poole
Disinformation impacts on local government
4:45 PM - 5:00 PM ALGIM AGM
5:00 PM - 6:30 PM Networking Drinks - Tuesday 19 November
Sponsored by Civica Pty Ltd

Wednesday, November 20, 2024

Plenary/IT Room: Rongomātāne A
Customer Experience Room: Rongomātāne B
IM Room: Rongomātāne C
Web & Digital/Comms Room: Matiu
GIS Room: Mokopuna
Spark Smart Communities Room: Mākaro
7:45 AM - 8:45 AM CIO Thought Leadership Forum Breakfast
Sponsored by Wasabi
By invitation only; or if you are interested in attending, please email us.
8:50 AM - 9:00 AM Welcome Day 2
MC: Petra Bagust
9:00 AM - 10:00 AM Keynote: Elle Archer
From Digital Excellence to Digital Enrichment - Wāhanga 2
10:00 AM - 10:30 AM Morning Tea - Wednesday
10:30 AM - 11:00 AM National Standardisation: Collaborative Approaches to Streamlining Council Processes
Mike Manson, CEO, ALGIM & Sean Wallace, Flowingly 		Waikato Regional Council’s digital transformation journey: delivering a responsive and consistently improving customer experience through an omnichannel engagement
Alison Flett + Kandy Downs, Waikato Regional Council 		Archives Central: Local Government Shared Service Collaboration Model
Marty Boyce, Archives Central (MWLASS) 		Google for Local Government in Aotearoa: Better Services, Smarter Solutions (multi-stream)
Patrick Sullivan, Field CTO, Google NZ 		Google for Local Government in Aotearoa: Better Services, Smarter Solutions (multi-stream; presented in Matiu)
Patrick Sullivan, Field CTO, Google NZ 		Smart Cities Projects: Christchurch City
Michael Healy, Christchurch City Council
11:00 AM - 11:05 AM
Break to move to the next session (11:00am-11:05am)
11:05 AM - 11:35 PM Modern telecommunications networks supporting enhanced resiliency and sustainability in Local Government
Nikos Skepetaris + Trevor Fong, 2degrees 		Collaborative Insights: Unveiling the 2024 Customer and Web Experience Audit Results to Drive Collective Action (multi-stream; presented in Matiu)
Mike Manson + Barbara Whitton, ALGIM 		The IM Toolkit - a best practice resource for standardising Information Management
Jonathan Moffat, ALGIM 		Collaborative Insights: Unveiling the 2024 Customer and Web Experience Audit Results to Drive Collective Action (multi-stream)
Mike Manson + Barbara Whitton, ALGIM 		From 2D to Digital Twin: Evolving Your Geospatial Game into Digital Twin Reality
Kerri Gray, CreateBig 		Nothing But Net – the story so far
Tom Frost, Far North District Council
11:35 AM - 12:35 PM Lunch - Wednesday
Empowering Solutions: Harnessing Collaboration for Problem Solving Roundtables / Networking
12:35 PM - 1:05 PM National Cyber Security Centre
James Price, Cyber Security Advisor + John Doyle, Acting Director, Regulatory and Advisory, National Cyber Security Centre
12:35 PM - 1:35 PM CX Roundtable
Discussion topics:
- Adapting to change - customer behaviour/demands
- Bridging the digital divide – to provide inclusive customer service
- Empowering frontline staff
- Collecting customer service/experience feedback 		IM Roundtable
Discussion topics:
- AI benefits/risks for IM practice
- Digital disposal
- Defining high value/high risk records and assigning value
- Monitoring IM practices
 		WDC Roundtable
Discussion topics:
- What's working and what can we do better?
- How do we make our communities feel included
- New and emerging communication technologies/platforms
- Building trust in your communities
 		GIS Roundtable
Discussion topics:
- Strategy to achieve desired outcomes for your council
- Learning / Training opportunities available (present and future)
 		ASEAN Panel Discussion: Smart Cities
Facilitator: Grace de Leon, Christchurch City Council
Participant countries: Brunei, Cambodia, Indonesia, Lao, Malaysia, Philippines, Thailand

- Digital Initiatives
- Digital Inclusivity and Access
- Resilience
- Vision for the future
1:05 PM - 1:35 PM Technology Strategy to Execution: The Hitchhikers Guide to our LTP!
Neil McGowan, Auckland City Council
1:35 PM - 1:40 PM
Break to move between sessions (1:35pm - 1:40pm)
Collaborative Case Studies in Action
1:40 PM - 2:10 PM Improving public experience with digital government services
Monica Greenan, Chief Digital Office 		City Centre Project
Emily McLean, Tauranga City Council 		Building the DIAR: Collaborative Development of Marlborough District Council's Data and Information and Asset Register
Kate Jones, Marlborough District Council 		Melbourne's smart city approach, identifying challenges and deploying small scale and collaborative pilots (multi-stream)
Gemma Baxter, City of Melbourne 		LINZ Open Data and Collaboration
Aaron Jordan, LINZ 		Melbourne's smart city approach, identifying challenges and deploying small scale and collaborative pilots (multi-stream; presented in Matiu))
2:10 PM - 2:15 PM
Break to move to the next session (2:10pm - 2:15pm)
2:15 PM - 2:45 PM How to align stakeholder expectations to make faster and stickier decisions
Dan Fairburn, Datacom 		Support and acknowledgement of employees in connection with the community
Patricia Hubbard + Juan Lara, Gallup 		Information Governance Framework at Christchurch City Council
Mahmood Ghaznavi, Christchurch City Council 		Online, public access to council decisions TrackDem
Kylie Buck + Sean Johnson, Wellington City Council 		GIS enabled Collaboration
Greg Price + Fran Arancibia, Eagle Technology 		Panel Discussion: Getting started on the SC journey
Panel Chair: Tom Frost, Far North District Council
Panellists:
Grace de Leon, Christchurch City Council
Kelly Henderson, Wellington City Council
Grant Morgan, Spark NZ
2:45 PM - 3:15 PM Afternoon Tea - Wednesday
3:15 PM - 4:00 PM Harnessing AI: Practical Tools for Transforming Local Government Information Management
Julian Moore - NFP AI Specialist
4:00 PM - 5:00 PM Keynote: Sarah Peña
The Power of Language - Bridging Divides, Preserving Heritage
5:00 PM - 5:10 PM MC - Reflections and Reminders
6:30 PM - 7:00 PM Pre-Dinner Drinks - Wednesday 20 November
Sponsored by MUNIvers
7:00 PM - 11:59 PM 2024 ALGIM Awards and Gala Dinner
Sponsored by Datacom
Celebrate with us at the 2024 ALGIM Awards and Gala Dinner and hear after dinner speaker Dave Letele, sponsored by Datacom.
Plenary/IT Room: Rongomātāne A
Customer Experience Room: Rongomātāne B
7:45 AM - 8:45 AM
8:50 AM - 9:00 AM Welcome Day 2
MC: Petra Bagust
9:00 AM - 10:00 AM Keynote: Elle Archer
From Digital Excellence to Digital Enrichment - Wāhanga 2
10:00 AM - 10:30 AM Morning Tea - Wednesday
10:30 AM - 11:00 AM National Standardisation: Collaborative Approaches to Streamlining Council Processes
Mike Manson, CEO, ALGIM & Sean Wallace, Flowingly 		Waikato Regional Council’s digital transformation journey: delivering a responsive and consistently improving customer experience through an omnichannel engagement
Alison Flett + Kandy Downs, Waikato Regional Council
11:00 AM - 11:05 AM
Break to move to the next session (11:00am-11:05am)
11:05 AM - 11:35 PM Modern telecommunications networks supporting enhanced resiliency and sustainability in Local Government
Nikos Skepetaris + Trevor Fong, 2degrees 		Collaborative Insights: Unveiling the 2024 Customer and Web Experience Audit Results to Drive Collective Action (multi-stream; presented in Matiu)
Mike Manson + Barbara Whitton, ALGIM
11:35 AM - 12:35 PM Lunch - Wednesday
Empowering Solutions: Harnessing Collaboration for Problem Solving Roundtables / Networking
12:35 PM - 1:05 PM National Cyber Security Centre
James Price, Cyber Security Advisor + John Doyle, Acting Director, Regulatory and Advisory, National Cyber Security Centre
12:35 PM - 1:35 PM CX Roundtable
Discussion topics:
- Adapting to change - customer behaviour/demands
- Bridging the digital divide – to provide inclusive customer service
- Empowering frontline staff
- Collecting customer service/experience feedback
1:05 PM - 1:35 PM Technology Strategy to Execution: The Hitchhikers Guide to our LTP!
Neil McGowan, Auckland City Council
1:35 PM - 1:40 PM
Break to move between sessions (1:35pm - 1:40pm)
Collaborative Case Studies in Action
1:40 PM - 2:10 PM Improving public experience with digital government services
Monica Greenan, Chief Digital Office 		City Centre Project
Emily McLean, Tauranga City Council
2:10 PM - 2:15 PM
Break to move to the next session (2:10pm - 2:15pm)
2:15 PM - 2:45 PM How to align stakeholder expectations to make faster and stickier decisions
Dan Fairburn, Datacom 		Support and acknowledgement of employees in connection with the community
Patricia Hubbard + Juan Lara, Gallup
2:45 PM - 3:15 PM Afternoon Tea - Wednesday
3:15 PM - 4:00 PM Harnessing AI: Practical Tools for Transforming Local Government Information Management
Julian Moore - NFP AI Specialist
4:00 PM - 5:00 PM Keynote: Sarah Peña
The Power of Language - Bridging Divides, Preserving Heritage
5:00 PM - 5:10 PM MC - Reflections and Reminders
6:30 PM - 7:00 PM Pre-Dinner Drinks - Wednesday 20 November
Sponsored by MUNIvers
7:00 PM - 11:59 PM 2024 ALGIM Awards and Gala Dinner
Sponsored by Datacom
Celebrate with us at the 2024 ALGIM Awards and Gala Dinner and hear after dinner speaker Dave Letele, sponsored by Datacom.

IM Room: Rongomātāne C
Web & Digital/Comms Room: Matiu
7:45 AM - 8:45 AM CIO Thought Leadership Forum Breakfast
Sponsored by Wasabi
By invitation only; or if you are interested in attending, please email us.
8:50 AM - 9:00 AM Welcome Day 2
MC: Petra Bagust
9:00 AM - 10:00 AM Keynote: Elle Archer
From Digital Excellence to Digital Enrichment - Wāhanga 2
10:00 AM - 10:30 AM Morning Tea - Wednesday
10:30 AM - 11:00 AM Archives Central: Local Government Shared Service Collaboration Model
Marty Boyce, Archives Central (MWLASS) 		Google for Local Government in Aotearoa: Better Services, Smarter Solutions (multi-stream)
Patrick Sullivan, Field CTO, Google NZ
11:00 AM - 11:05 AM
Break to move to the next session (11:00am-11:05am)
11:05 AM - 11:35 PM The IM Toolkit - a best practice resource for standardising Information Management
Jonathan Moffat, ALGIM 		Collaborative Insights: Unveiling the 2024 Customer and Web Experience Audit Results to Drive Collective Action (multi-stream)
Mike Manson + Barbara Whitton, ALGIM
11:35 AM - 12:35 PM Lunch - Wednesday
Empowering Solutions: Harnessing Collaboration for Problem Solving Roundtables / Networking
12:35 PM - 1:05 PM
12:35 PM - 1:35 PM IM Roundtable
Discussion topics:
- AI benefits/risks for IM practice
- Digital disposal
- Defining high value/high risk records and assigning value
- Monitoring IM practices
 		WDC Roundtable
Discussion topics:
- What's working and what can we do better?
- How do we make our communities feel included
- New and emerging communication technologies/platforms
- Building trust in your communities
1:05 PM - 1:35 PM
1:35 PM - 1:40 PM
Break to move between sessions (1:35pm - 1:40pm)
Collaborative Case Studies in Action
1:40 PM - 2:10 PM Building the DIAR: Collaborative Development of Marlborough District Council's Data and Information and Asset Register
Kate Jones, Marlborough District Council 		Melbourne's smart city approach, identifying challenges and deploying small scale and collaborative pilots (multi-stream)
Gemma Baxter, City of Melbourne
2:10 PM - 2:15 PM
Break to move to the next session (2:10pm - 2:15pm)
2:15 PM - 2:45 PM Information Governance Framework at Christchurch City Council
Mahmood Ghaznavi, Christchurch City Council 		Online, public access to council decisions TrackDem
Kylie Buck + Sean Johnson, Wellington City Council
2:45 PM - 3:15 PM Afternoon Tea - Wednesday
3:15 PM - 4:00 PM Harnessing AI: Practical Tools for Transforming Local Government Information Management
Julian Moore - NFP AI Specialist
4:00 PM - 5:00 PM Keynote: Sarah Peña
The Power of Language - Bridging Divides, Preserving Heritage
5:00 PM - 5:10 PM MC - Reflections and Reminders
6:30 PM - 7:00 PM Pre-Dinner Drinks - Wednesday 20 November
Sponsored by MUNIvers
7:00 PM - 11:59 PM 2024 ALGIM Awards and Gala Dinner
Sponsored by Datacom
Celebrate with us at the 2024 ALGIM Awards and Gala Dinner and hear after dinner speaker Dave Letele, sponsored by Datacom.

GIS Room: Mokopuna
Spark Smart Communities Room: Mākaro
7:45 AM - 8:45 AM
8:50 AM - 9:00 AM Welcome Day 2
MC: Petra Bagust
9:00 AM - 10:00 AM Keynote: Elle Archer
From Digital Excellence to Digital Enrichment - Wāhanga 2
10:00 AM - 10:30 AM Morning Tea - Wednesday
10:30 AM - 11:00 AM Google for Local Government in Aotearoa: Better Services, Smarter Solutions (multi-stream; presented in Matiu)
Patrick Sullivan, Field CTO, Google NZ 		Smart Cities Projects: Christchurch City
Michael Healy, Christchurch City Council
11:00 AM - 11:05 AM
Break to move to the next session (11:00am-11:05am)
11:05 AM - 11:35 PM From 2D to Digital Twin: Evolving Your Geospatial Game into Digital Twin Reality
Kerri Gray, CreateBig 		Nothing But Net – the story so far
Tom Frost, Far North District Council
11:35 AM - 12:35 PM Lunch - Wednesday
Empowering Solutions: Harnessing Collaboration for Problem Solving Roundtables / Networking
12:35 PM - 1:05 PM
12:35 PM - 1:35 PM GIS Roundtable
Discussion topics:
- Strategy to achieve desired outcomes for your council
- Learning / Training opportunities available (present and future)
 		ASEAN Panel Discussion: Smart Cities
Facilitator: Grace de Leon, Christchurch City Council
Participant countries: Brunei, Cambodia, Indonesia, Lao, Malaysia, Philippines, Thailand

- Digital Initiatives
- Digital Inclusivity and Access
- Resilience
- Vision for the future
1:05 PM - 1:35 PM
1:35 PM - 1:40 PM
Break to move between sessions (1:35pm - 1:40pm)
Collaborative Case Studies in Action
1:40 PM - 2:10 PM LINZ Open Data and Collaboration
Aaron Jordan, LINZ 		Melbourne's smart city approach, identifying challenges and deploying small scale and collaborative pilots (multi-stream; presented in Matiu))
2:10 PM - 2:15 PM
Break to move to the next session (2:10pm - 2:15pm)
2:15 PM - 2:45 PM GIS enabled Collaboration
Greg Price + Fran Arancibia, Eagle Technology 		Panel Discussion: Getting started on the SC journey
Panel Chair: Tom Frost, Far North District Council
Panellists:
Grace de Leon, Christchurch City Council
Kelly Henderson, Wellington City Council
Grant Morgan, Spark NZ
2:45 PM - 3:15 PM Afternoon Tea - Wednesday
3:15 PM - 4:00 PM Harnessing AI: Practical Tools for Transforming Local Government Information Management
Julian Moore - NFP AI Specialist
4:00 PM - 5:00 PM Keynote: Sarah Peña
The Power of Language - Bridging Divides, Preserving Heritage
5:00 PM - 5:10 PM MC - Reflections and Reminders
6:30 PM - 7:00 PM Pre-Dinner Drinks - Wednesday 20 November
Sponsored by MUNIvers
7:00 PM - 11:59 PM 2024 ALGIM Awards and Gala Dinner
Sponsored by Datacom
Celebrate with us at the 2024 ALGIM Awards and Gala Dinner and hear after dinner speaker Dave Letele, sponsored by Datacom.

Plenary/IT Room: Rongomātāne A
7:45 AM - 8:45 AM
8:50 AM - 9:00 AM Welcome Day 2
MC: Petra Bagust
9:00 AM - 10:00 AM Keynote: Elle Archer
From Digital Excellence to Digital Enrichment - Wāhanga 2
10:00 AM - 10:30 AM Morning Tea - Wednesday
10:30 AM - 11:00 AM National Standardisation: Collaborative Approaches to Streamlining Council Processes
Mike Manson, CEO, ALGIM & Sean Wallace, Flowingly
11:00 AM - 11:05 AM
Break to move to the next session (11:00am-11:05am)
11:05 AM - 11:35 PM Modern telecommunications networks supporting enhanced resiliency and sustainability in Local Government
Nikos Skepetaris + Trevor Fong, 2degrees
11:35 AM - 12:35 PM Lunch - Wednesday
Empowering Solutions: Harnessing Collaboration for Problem Solving Roundtables / Networking
12:35 PM - 1:05 PM National Cyber Security Centre
James Price, Cyber Security Advisor + John Doyle, Acting Director, Regulatory and Advisory, National Cyber Security Centre
12:35 PM - 1:35 PM
1:05 PM - 1:35 PM Technology Strategy to Execution: The Hitchhikers Guide to our LTP!
Neil McGowan, Auckland City Council
1:35 PM - 1:40 PM
Break to move between sessions (1:35pm - 1:40pm)
Collaborative Case Studies in Action
1:40 PM - 2:10 PM Improving public experience with digital government services
Monica Greenan, Chief Digital Office
2:10 PM - 2:15 PM
Break to move to the next session (2:10pm - 2:15pm)
2:15 PM - 2:45 PM How to align stakeholder expectations to make faster and stickier decisions
Dan Fairburn, Datacom
2:45 PM - 3:15 PM Afternoon Tea - Wednesday
3:15 PM - 4:00 PM Harnessing AI: Practical Tools for Transforming Local Government Information Management
Julian Moore - NFP AI Specialist
4:00 PM - 5:00 PM Keynote: Sarah Peña
The Power of Language - Bridging Divides, Preserving Heritage
5:00 PM - 5:10 PM MC - Reflections and Reminders
6:30 PM - 7:00 PM Pre-Dinner Drinks - Wednesday 20 November
Sponsored by MUNIvers
7:00 PM - 11:59 PM 2024 ALGIM Awards and Gala Dinner
Sponsored by Datacom
Celebrate with us at the 2024 ALGIM Awards and Gala Dinner and hear after dinner speaker Dave Letele, sponsored by Datacom.

Customer Experience Room: Rongomātāne B
7:45 AM - 8:45 AM
8:50 AM - 9:00 AM Welcome Day 2
MC: Petra Bagust
9:00 AM - 10:00 AM Keynote: Elle Archer
From Digital Excellence to Digital Enrichment - Wāhanga 2
10:00 AM - 10:30 AM Morning Tea - Wednesday
10:30 AM - 11:00 AM Waikato Regional Council’s digital transformation journey: delivering a responsive and consistently improving customer experience through an omnichannel engagement
Alison Flett + Kandy Downs, Waikato Regional Council
11:00 AM - 11:05 AM
Break to move to the next session (11:00am-11:05am)
11:05 AM - 11:35 PM Collaborative Insights: Unveiling the 2024 Customer and Web Experience Audit Results to Drive Collective Action (multi-stream; presented in Matiu)
Mike Manson + Barbara Whitton, ALGIM
11:35 AM - 12:35 PM Lunch - Wednesday
Empowering Solutions: Harnessing Collaboration for Problem Solving Roundtables / Networking
12:35 PM - 1:05 PM
12:35 PM - 1:35 PM CX Roundtable
Discussion topics:
- Adapting to change - customer behaviour/demands
- Bridging the digital divide – to provide inclusive customer service
- Empowering frontline staff
- Collecting customer service/experience feedback
1:05 PM - 1:35 PM
1:35 PM - 1:40 PM
Break to move between sessions (1:35pm - 1:40pm)
Collaborative Case Studies in Action
1:40 PM - 2:10 PM City Centre Project
Emily McLean, Tauranga City Council
2:10 PM - 2:15 PM
Break to move to the next session (2:10pm - 2:15pm)
2:15 PM - 2:45 PM Support and acknowledgement of employees in connection with the community
Patricia Hubbard + Juan Lara, Gallup
2:45 PM - 3:15 PM Afternoon Tea - Wednesday
3:15 PM - 4:00 PM Harnessing AI: Practical Tools for Transforming Local Government Information Management
Julian Moore - NFP AI Specialist
4:00 PM - 5:00 PM Keynote: Sarah Peña
The Power of Language - Bridging Divides, Preserving Heritage
5:00 PM - 5:10 PM MC - Reflections and Reminders
6:30 PM - 7:00 PM Pre-Dinner Drinks - Wednesday 20 November
Sponsored by MUNIvers
7:00 PM - 11:59 PM 2024 ALGIM Awards and Gala Dinner
Sponsored by Datacom
Celebrate with us at the 2024 ALGIM Awards and Gala Dinner and hear after dinner speaker Dave Letele, sponsored by Datacom.

IM Room: Rongomātāne C
7:45 AM - 8:45 AM
8:50 AM - 9:00 AM Welcome Day 2
MC: Petra Bagust
9:00 AM - 10:00 AM Keynote: Elle Archer
From Digital Excellence to Digital Enrichment - Wāhanga 2
10:00 AM - 10:30 AM Morning Tea - Wednesday
10:30 AM - 11:00 AM Archives Central: Local Government Shared Service Collaboration Model
Marty Boyce, Archives Central (MWLASS)
11:00 AM - 11:05 AM
Break to move to the next session (11:00am-11:05am)
11:05 AM - 11:35 PM The IM Toolkit - a best practice resource for standardising Information Management
Jonathan Moffat, ALGIM
11:35 AM - 12:35 PM Lunch - Wednesday
Empowering Solutions: Harnessing Collaboration for Problem Solving Roundtables / Networking
12:35 PM - 1:05 PM
12:35 PM - 1:35 PM IM Roundtable
Discussion topics:
- AI benefits/risks for IM practice
- Digital disposal
- Defining high value/high risk records and assigning value
- Monitoring IM practices
1:05 PM - 1:35 PM
1:35 PM - 1:40 PM
Break to move between sessions (1:35pm - 1:40pm)
Collaborative Case Studies in Action
1:40 PM - 2:10 PM Building the DIAR: Collaborative Development of Marlborough District Council's Data and Information and Asset Register
Kate Jones, Marlborough District Council
2:10 PM - 2:15 PM
Break to move to the next session (2:10pm - 2:15pm)
2:15 PM - 2:45 PM Information Governance Framework at Christchurch City Council
Mahmood Ghaznavi, Christchurch City Council
2:45 PM - 3:15 PM Afternoon Tea - Wednesday
3:15 PM - 4:00 PM Harnessing AI: Practical Tools for Transforming Local Government Information Management
Julian Moore - NFP AI Specialist
4:00 PM - 5:00 PM Keynote: Sarah Peña
The Power of Language - Bridging Divides, Preserving Heritage
5:00 PM - 5:10 PM MC - Reflections and Reminders
6:30 PM - 7:00 PM Pre-Dinner Drinks - Wednesday 20 November
Sponsored by MUNIvers
7:00 PM - 11:59 PM 2024 ALGIM Awards and Gala Dinner
Sponsored by Datacom
Celebrate with us at the 2024 ALGIM Awards and Gala Dinner and hear after dinner speaker Dave Letele, sponsored by Datacom.

Web & Digital/Comms Room: Matiu
7:45 AM - 8:45 AM CIO Thought Leadership Forum Breakfast
Sponsored by Wasabi
By invitation only; or if you are interested in attending, please email us.
8:50 AM - 9:00 AM Welcome Day 2
MC: Petra Bagust
9:00 AM - 10:00 AM Keynote: Elle Archer
From Digital Excellence to Digital Enrichment - Wāhanga 2
10:00 AM - 10:30 AM Morning Tea - Wednesday
10:30 AM - 11:00 AM Google for Local Government in Aotearoa: Better Services, Smarter Solutions (multi-stream)
Patrick Sullivan, Field CTO, Google NZ
11:00 AM - 11:05 AM
Break to move to the next session (11:00am-11:05am)
11:05 AM - 11:35 PM Collaborative Insights: Unveiling the 2024 Customer and Web Experience Audit Results to Drive Collective Action (multi-stream)
Mike Manson + Barbara Whitton, ALGIM
11:35 AM - 12:35 PM Lunch - Wednesday
Empowering Solutions: Harnessing Collaboration for Problem Solving Roundtables / Networking
12:35 PM - 1:05 PM
12:35 PM - 1:35 PM WDC Roundtable
Discussion topics:
- What's working and what can we do better?
- How do we make our communities feel included
- New and emerging communication technologies/platforms
- Building trust in your communities
1:05 PM - 1:35 PM
1:35 PM - 1:40 PM
Break to move between sessions (1:35pm - 1:40pm)
Collaborative Case Studies in Action
1:40 PM - 2:10 PM Melbourne's smart city approach, identifying challenges and deploying small scale and collaborative pilots (multi-stream)
Gemma Baxter, City of Melbourne
2:10 PM - 2:15 PM
Break to move to the next session (2:10pm - 2:15pm)
2:15 PM - 2:45 PM Online, public access to council decisions TrackDem
Kylie Buck + Sean Johnson, Wellington City Council
2:45 PM - 3:15 PM Afternoon Tea - Wednesday
3:15 PM - 4:00 PM Harnessing AI: Practical Tools for Transforming Local Government Information Management
Julian Moore - NFP AI Specialist
4:00 PM - 5:00 PM Keynote: Sarah Peña
The Power of Language - Bridging Divides, Preserving Heritage
5:00 PM - 5:10 PM MC - Reflections and Reminders
6:30 PM - 7:00 PM Pre-Dinner Drinks - Wednesday 20 November
Sponsored by MUNIvers
7:00 PM - 11:59 PM 2024 ALGIM Awards and Gala Dinner
Sponsored by Datacom
Celebrate with us at the 2024 ALGIM Awards and Gala Dinner and hear after dinner speaker Dave Letele, sponsored by Datacom.

GIS Room: Mokopuna
7:45 AM - 8:45 AM
8:50 AM - 9:00 AM Welcome Day 2
MC: Petra Bagust
9:00 AM - 10:00 AM Keynote: Elle Archer
From Digital Excellence to Digital Enrichment - Wāhanga 2
10:00 AM - 10:30 AM Morning Tea - Wednesday
10:30 AM - 11:00 AM Google for Local Government in Aotearoa: Better Services, Smarter Solutions (multi-stream; presented in Matiu)
Patrick Sullivan, Field CTO, Google NZ
11:00 AM - 11:05 AM
Break to move to the next session (11:00am-11:05am)
11:05 AM - 11:35 PM From 2D to Digital Twin: Evolving Your Geospatial Game into Digital Twin Reality
Kerri Gray, CreateBig
11:35 AM - 12:35 PM Lunch - Wednesday
Empowering Solutions: Harnessing Collaboration for Problem Solving Roundtables / Networking
12:35 PM - 1:05 PM
12:35 PM - 1:35 PM GIS Roundtable
Discussion topics:
- Strategy to achieve desired outcomes for your council
- Learning / Training opportunities available (present and future)
1:05 PM - 1:35 PM
1:35 PM - 1:40 PM
Break to move between sessions (1:35pm - 1:40pm)
Collaborative Case Studies in Action
1:40 PM - 2:10 PM LINZ Open Data and Collaboration
Aaron Jordan, LINZ
2:10 PM - 2:15 PM
Break to move to the next session (2:10pm - 2:15pm)
2:15 PM - 2:45 PM GIS enabled Collaboration
Greg Price + Fran Arancibia, Eagle Technology
2:45 PM - 3:15 PM Afternoon Tea - Wednesday
3:15 PM - 4:00 PM Harnessing AI: Practical Tools for Transforming Local Government Information Management
Julian Moore - NFP AI Specialist
4:00 PM - 5:00 PM Keynote: Sarah Peña
The Power of Language - Bridging Divides, Preserving Heritage
5:00 PM - 5:10 PM MC - Reflections and Reminders
6:30 PM - 7:00 PM Pre-Dinner Drinks - Wednesday 20 November
Sponsored by MUNIvers
7:00 PM - 11:59 PM 2024 ALGIM Awards and Gala Dinner
Sponsored by Datacom
Celebrate with us at the 2024 ALGIM Awards and Gala Dinner and hear after dinner speaker Dave Letele, sponsored by Datacom.

Spark Smart Communities Room: Mākaro
7:45 AM - 8:45 AM
8:50 AM - 9:00 AM Welcome Day 2
MC: Petra Bagust
9:00 AM - 10:00 AM Keynote: Elle Archer
From Digital Excellence to Digital Enrichment - Wāhanga 2
10:00 AM - 10:30 AM Morning Tea - Wednesday
10:30 AM - 11:00 AM Smart Cities Projects: Christchurch City
Michael Healy, Christchurch City Council
11:00 AM - 11:05 AM
Break to move to the next session (11:00am-11:05am)
11:05 AM - 11:35 PM Nothing But Net – the story so far
Tom Frost, Far North District Council
11:35 AM - 12:35 PM Lunch - Wednesday
Empowering Solutions: Harnessing Collaboration for Problem Solving Roundtables / Networking
12:35 PM - 1:05 PM
12:35 PM - 1:35 PM ASEAN Panel Discussion: Smart Cities
Facilitator: Grace de Leon, Christchurch City Council
Participant countries: Brunei, Cambodia, Indonesia, Lao, Malaysia, Philippines, Thailand

- Digital Initiatives
- Digital Inclusivity and Access
- Resilience
- Vision for the future
1:05 PM - 1:35 PM
1:35 PM - 1:40 PM
Break to move between sessions (1:35pm - 1:40pm)
Collaborative Case Studies in Action
1:40 PM - 2:10 PM Melbourne's smart city approach, identifying challenges and deploying small scale and collaborative pilots (multi-stream; presented in Matiu))
2:10 PM - 2:15 PM
Break to move to the next session (2:10pm - 2:15pm)
2:15 PM - 2:45 PM Panel Discussion: Getting started on the SC journey
Panel Chair: Tom Frost, Far North District Council
Panellists:
Grace de Leon, Christchurch City Council
Kelly Henderson, Wellington City Council
Grant Morgan, Spark NZ
2:45 PM - 3:15 PM Afternoon Tea - Wednesday
3:15 PM - 4:00 PM Harnessing AI: Practical Tools for Transforming Local Government Information Management
Julian Moore - NFP AI Specialist
4:00 PM - 5:00 PM Keynote: Sarah Peña
The Power of Language - Bridging Divides, Preserving Heritage
5:00 PM - 5:10 PM MC - Reflections and Reminders
6:30 PM - 7:00 PM Pre-Dinner Drinks - Wednesday 20 November
Sponsored by MUNIvers
7:00 PM - 11:59 PM 2024 ALGIM Awards and Gala Dinner
Sponsored by Datacom
Celebrate with us at the 2024 ALGIM Awards and Gala Dinner and hear after dinner speaker Dave Letele, sponsored by Datacom.

Thursday, November 21, 2024

Plenary/IT Room: Rongomātāne A
Rongomātāne B
Rongomātāne C
Matiu
Spark Smart Communities Room: Mākaro
Mokopuna
8:15 AM - 9:15 AM Shared Services Roundtable Breakfast
Sponsored by SSS
By invitation only; or if you are interested in attending, please email us.
9:20 AM - 9:30 AM Welcome Day 3
MC: Petra Bagust
9:30 AM - 10:30 AM Keynote: Lauren Parsons
Connecting with Your Best Self to Collaborate with Others
10:30 AM - 11:00 AM Morning Tea - Thursday
Harmonizing Perspectives: Fostering collaboration through Interactive Workshops and Panel dialogues
11:00 AM - 11:30 AM Breaking Barriers: Crafting Inclusive Digital Communications
Queen Olivia III (Conrad Johnston) 		Workshop: Practical tools to transform your services: a service design case study
Chris O'Connor + Jodee Anderson, HyperealHQ
11:00 AM - 12:05 PM Interactive AI Workshop: Reimagining council services with GenAI: Build your Council's internal capability and AI adoption roadmap
Asa Cox, CEO & Founder, Arcanum AI + Sarah Pena, Head of Digital Innovation, Wokingham Borough Council
Sponsored by Amazon Web Services (AWS) 		Workshop: Collaborative Defences: Strengthening Communication Systems to Combat Disinformation-Based Targetting
Nicole Skews-Poole 		Workshop: Getting a grip on time management
Lauren Parsons
11:30 AM - 11:35 AM
Break to move to the next session (11:30am - 11:35am)
11:35 AM - 12:05 PM How to win in the comments: interacting safely and smartly on social media
Seamus Boyer 		Panel Discussion: Internal collaboration - building a coalition of digital change advocates
Chair: Jen Church, Christchurch City Council
Panellists:
Shiree Hart, Allfields
Kelly Henderson, Wellington City Council
Tracey May, Taupo District Council
12:05 PM - 1:00 PM Lunch - Thursday
1:00 PM - 2:00 PM Keynote: Professor Michael Baker
Learning from the Covid-19 pandemic: Insights for Aotearoa New Zealand
2:00 PM - 3:00 PM Vendor prize giving and closing speech by Justin Bagust, ALGIM Co-President
Vendor prize giving by MC Petra Bagust
Closing speech by Justin Bagust, ALGIM Co-President
Plenary/IT Room: Rongomātāne A
Rongomātāne B
8:15 AM - 9:15 AM
9:20 AM - 9:30 AM Welcome Day 3
MC: Petra Bagust
9:30 AM - 10:30 AM Keynote: Lauren Parsons
Connecting with Your Best Self to Collaborate with Others
10:30 AM - 11:00 AM Morning Tea - Thursday
Harmonizing Perspectives: Fostering collaboration through Interactive Workshops and Panel dialogues
11:00 AM - 11:30 AM
11:00 AM - 12:05 PM Interactive AI Workshop: Reimagining council services with GenAI: Build your Council's internal capability and AI adoption roadmap
Asa Cox, CEO & Founder, Arcanum AI + Sarah Pena, Head of Digital Innovation, Wokingham Borough Council
Sponsored by Amazon Web Services (AWS) 		Workshop: Collaborative Defences: Strengthening Communication Systems to Combat Disinformation-Based Targetting
Nicole Skews-Poole
11:30 AM - 11:35 AM
Break to move to the next session (11:30am - 11:35am)
11:35 AM - 12:05 PM
12:05 PM - 1:00 PM Lunch - Thursday
1:00 PM - 2:00 PM Keynote: Professor Michael Baker
Learning from the Covid-19 pandemic: Insights for Aotearoa New Zealand
2:00 PM - 3:00 PM Vendor prize giving and closing speech by Justin Bagust, ALGIM Co-President
Vendor prize giving by MC Petra Bagust
Closing speech by Justin Bagust, ALGIM Co-President

Rongomātāne C
Matiu
8:15 AM - 9:15 AM
9:20 AM - 9:30 AM Welcome Day 3
MC: Petra Bagust
9:30 AM - 10:30 AM Keynote: Lauren Parsons
Connecting with Your Best Self to Collaborate with Others
10:30 AM - 11:00 AM Morning Tea - Thursday
Harmonizing Perspectives: Fostering collaboration through Interactive Workshops and Panel dialogues
11:00 AM - 11:30 AM Breaking Barriers: Crafting Inclusive Digital Communications
Queen Olivia III (Conrad Johnston)
11:00 AM - 12:05 PM Workshop: Getting a grip on time management
Lauren Parsons
11:30 AM - 11:35 AM
Break to move to the next session (11:30am - 11:35am)
11:35 AM - 12:05 PM How to win in the comments: interacting safely and smartly on social media
Seamus Boyer
12:05 PM - 1:00 PM Lunch - Thursday
1:00 PM - 2:00 PM Keynote: Professor Michael Baker
Learning from the Covid-19 pandemic: Insights for Aotearoa New Zealand
2:00 PM - 3:00 PM Vendor prize giving and closing speech by Justin Bagust, ALGIM Co-President
Vendor prize giving by MC Petra Bagust
Closing speech by Justin Bagust, ALGIM Co-President

Spark Smart Communities Room: Mākaro
Mokopuna
8:15 AM - 9:15 AM Shared Services Roundtable Breakfast
Sponsored by SSS
By invitation only; or if you are interested in attending, please email us.
9:20 AM - 9:30 AM Welcome Day 3
MC: Petra Bagust
9:30 AM - 10:30 AM Keynote: Lauren Parsons
Connecting with Your Best Self to Collaborate with Others
10:30 AM - 11:00 AM Morning Tea - Thursday
Harmonizing Perspectives: Fostering collaboration through Interactive Workshops and Panel dialogues
11:00 AM - 11:30 AM Workshop: Practical tools to transform your services: a service design case study
Chris O'Connor + Jodee Anderson, HyperealHQ
11:00 AM - 12:05 PM
11:30 AM - 11:35 AM
Break to move to the next session (11:30am - 11:35am)
11:35 AM - 12:05 PM Panel Discussion: Internal collaboration - building a coalition of digital change advocates
Chair: Jen Church, Christchurch City Council
Panellists:
Shiree Hart, Allfields
Kelly Henderson, Wellington City Council
Tracey May, Taupo District Council
12:05 PM - 1:00 PM Lunch - Thursday
1:00 PM - 2:00 PM Keynote: Professor Michael Baker
Learning from the Covid-19 pandemic: Insights for Aotearoa New Zealand
2:00 PM - 3:00 PM Vendor prize giving and closing speech by Justin Bagust, ALGIM Co-President
Vendor prize giving by MC Petra Bagust
Closing speech by Justin Bagust, ALGIM Co-President

Plenary/IT Room: Rongomātāne A
8:15 AM - 9:15 AM
9:20 AM - 9:30 AM Welcome Day 3
MC: Petra Bagust
9:30 AM - 10:30 AM Keynote: Lauren Parsons
Connecting with Your Best Self to Collaborate with Others
10:30 AM - 11:00 AM Morning Tea - Thursday
Harmonizing Perspectives: Fostering collaboration through Interactive Workshops and Panel dialogues
11:00 AM - 11:30 AM
11:00 AM - 12:05 PM Interactive AI Workshop: Reimagining council services with GenAI: Build your Council's internal capability and AI adoption roadmap
Asa Cox, CEO & Founder, Arcanum AI + Sarah Pena, Head of Digital Innovation, Wokingham Borough Council
Sponsored by Amazon Web Services (AWS)
11:30 AM - 11:35 AM
Break to move to the next session (11:30am - 11:35am)
11:35 AM - 12:05 PM
12:05 PM - 1:00 PM Lunch - Thursday
1:00 PM - 2:00 PM Keynote: Professor Michael Baker
Learning from the Covid-19 pandemic: Insights for Aotearoa New Zealand
2:00 PM - 3:00 PM Vendor prize giving and closing speech by Justin Bagust, ALGIM Co-President
Vendor prize giving by MC Petra Bagust
Closing speech by Justin Bagust, ALGIM Co-President

Rongomātāne B
8:15 AM - 9:15 AM
9:20 AM - 9:30 AM Welcome Day 3
MC: Petra Bagust
9:30 AM - 10:30 AM Keynote: Lauren Parsons
Connecting with Your Best Self to Collaborate with Others
10:30 AM - 11:00 AM Morning Tea - Thursday
Harmonizing Perspectives: Fostering collaboration through Interactive Workshops and Panel dialogues
11:00 AM - 11:30 AM
11:00 AM - 12:05 PM Workshop: Collaborative Defences: Strengthening Communication Systems to Combat Disinformation-Based Targetting
Nicole Skews-Poole
11:30 AM - 11:35 AM
Break to move to the next session (11:30am - 11:35am)
11:35 AM - 12:05 PM
12:05 PM - 1:00 PM Lunch - Thursday
1:00 PM - 2:00 PM Keynote: Professor Michael Baker
Learning from the Covid-19 pandemic: Insights for Aotearoa New Zealand
2:00 PM - 3:00 PM Vendor prize giving and closing speech by Justin Bagust, ALGIM Co-President
Vendor prize giving by MC Petra Bagust
Closing speech by Justin Bagust, ALGIM Co-President

Rongomātāne C
8:15 AM - 9:15 AM
9:20 AM - 9:30 AM Welcome Day 3
MC: Petra Bagust
9:30 AM - 10:30 AM Keynote: Lauren Parsons
Connecting with Your Best Self to Collaborate with Others
10:30 AM - 11:00 AM Morning Tea - Thursday
Harmonizing Perspectives: Fostering collaboration through Interactive Workshops and Panel dialogues
11:00 AM - 11:30 AM
11:00 AM - 12:05 PM Workshop: Getting a grip on time management
Lauren Parsons
11:30 AM - 11:35 AM
Break to move to the next session (11:30am - 11:35am)
11:35 AM - 12:05 PM
12:05 PM - 1:00 PM Lunch - Thursday
1:00 PM - 2:00 PM Keynote: Professor Michael Baker
Learning from the Covid-19 pandemic: Insights for Aotearoa New Zealand
2:00 PM - 3:00 PM Vendor prize giving and closing speech by Justin Bagust, ALGIM Co-President
Vendor prize giving by MC Petra Bagust
Closing speech by Justin Bagust, ALGIM Co-President

Matiu
8:15 AM - 9:15 AM
9:20 AM - 9:30 AM Welcome Day 3
MC: Petra Bagust
9:30 AM - 10:30 AM Keynote: Lauren Parsons
Connecting with Your Best Self to Collaborate with Others
10:30 AM - 11:00 AM Morning Tea - Thursday
Harmonizing Perspectives: Fostering collaboration through Interactive Workshops and Panel dialogues
11:00 AM - 11:30 AM Breaking Barriers: Crafting Inclusive Digital Communications
Queen Olivia III (Conrad Johnston)
11:00 AM - 12:05 PM
11:30 AM - 11:35 AM
Break to move to the next session (11:30am - 11:35am)
11:35 AM - 12:05 PM How to win in the comments: interacting safely and smartly on social media
Seamus Boyer
12:05 PM - 1:00 PM Lunch - Thursday
1:00 PM - 2:00 PM Keynote: Professor Michael Baker
Learning from the Covid-19 pandemic: Insights for Aotearoa New Zealand
2:00 PM - 3:00 PM Vendor prize giving and closing speech by Justin Bagust, ALGIM Co-President
Vendor prize giving by MC Petra Bagust
Closing speech by Justin Bagust, ALGIM Co-President

Spark Smart Communities Room: Mākaro
8:15 AM - 9:15 AM
9:20 AM - 9:30 AM Welcome Day 3
MC: Petra Bagust
9:30 AM - 10:30 AM Keynote: Lauren Parsons
Connecting with Your Best Self to Collaborate with Others
10:30 AM - 11:00 AM Morning Tea - Thursday
Harmonizing Perspectives: Fostering collaboration through Interactive Workshops and Panel dialogues
11:00 AM - 11:30 AM Workshop: Practical tools to transform your services: a service design case study
Chris O'Connor + Jodee Anderson, HyperealHQ
11:00 AM - 12:05 PM
11:30 AM - 11:35 AM
Break to move to the next session (11:30am - 11:35am)
11:35 AM - 12:05 PM Panel Discussion: Internal collaboration - building a coalition of digital change advocates
Chair: Jen Church, Christchurch City Council
Panellists:
Shiree Hart, Allfields
Kelly Henderson, Wellington City Council
Tracey May, Taupo District Council
12:05 PM - 1:00 PM Lunch - Thursday
1:00 PM - 2:00 PM Keynote: Professor Michael Baker
Learning from the Covid-19 pandemic: Insights for Aotearoa New Zealand
2:00 PM - 3:00 PM Vendor prize giving and closing speech by Justin Bagust, ALGIM Co-President
Vendor prize giving by MC Petra Bagust
Closing speech by Justin Bagust, ALGIM Co-President

Mokopuna
8:15 AM - 9:15 AM Shared Services Roundtable Breakfast
Sponsored by SSS
By invitation only; or if you are interested in attending, please email us.
9:20 AM - 9:30 AM Welcome Day 3
MC: Petra Bagust
9:30 AM - 10:30 AM Keynote: Lauren Parsons
Connecting with Your Best Self to Collaborate with Others
10:30 AM - 11:00 AM Morning Tea - Thursday
Harmonizing Perspectives: Fostering collaboration through Interactive Workshops and Panel dialogues
11:00 AM - 11:30 AM
11:00 AM - 12:05 PM
11:30 AM - 11:35 AM
Break to move to the next session (11:30am - 11:35am)
11:35 AM - 12:05 PM
12:05 PM - 1:00 PM Lunch - Thursday
1:00 PM - 2:00 PM Keynote: Professor Michael Baker
Learning from the Covid-19 pandemic: Insights for Aotearoa New Zealand
2:00 PM - 3:00 PM Vendor prize giving and closing speech by Justin Bagust, ALGIM Co-President
Vendor prize giving by MC Petra Bagust
Closing speech by Justin Bagust, ALGIM Co-President

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Contact the Conference Organisers:
+64 27 410 6567
events@twelveconferences.nz

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