How to win in the comments: interacting safely and smartly on social media
Tracks
Matiu
Thursday, November 21, 2024 |
11:35 AM - 12:05 PM |
Breakout Room Matiu |
Overview
Seamus Boyer
Speaker
Seamus Boyer
Consultant
Seamus.nz
How to win in the comments: interacting safely and smartly on social media
Abstract
Comment moderation can be a minefield for councils, especially when things aren't going well for your organisation. Learn practical tips for building a proactive strategy that encourages positive engagement while giving you more confidence to deal with the moaners and troublemakers.
Biography
Seamus Boyer is a digital communications consultant specialising in strategic content and social media for the public sector. He has experience in both local and central government, having worked as a content editor and strategic communications manager. Before that he spent a decade in journalism as a reporter, news director, and editor. Seamus is committed to improving the quality of digital storytelling in the public sector.