This is a blend of 3 innovations.

First - the release of AI SOPs. Currently councils create training guides and procedure manuals using Word with screenshots and text. This often takes 1-2 hours per doc and leads to inconsistent formatting, out-of-date versions and a huge training overhead.

AI SOPs replaces that. Capture and share how you do things - in seconds. With complete governance structures, approvals and PII removal that make it perfect for government teams.

SOPs to train new staff, guide customers and support your frontline.

This will be a live demo.


Second - knowledge at your fingertips. Get an insight into how we're bringing procedure and process knowledge into your hands exactly when you need it, so that you don't need to leave the screen you're working on.

Whether it's new staff looking to understand how the ERP works, customer service teams needing to access knowledge while on a call or a user trying to learn a brand new system - Flowingly will soon give them the info they need at exactly the right time.

This will be a demo of a new prototype (or maybe it will be ready by conference time)


Finally we'll share how councils are collaborating beyond boundaries with the workflow sharing model - and the results they are seeing. We'll be sharing how Otorohanga's LGOIMA workflow started of movement which has now led to an AI-first LGOIMA workflow at NPDC. And for those who want to seriously reduce their wait times on LIMs and Resource Consents - we'll be showing the impact of these exact workflows at Masterton DC and NPDC.

This will be a mix of live demo and case study.


Key Takeaways What will attendees learn or gain from your showcase?

How they can cut 95% of the time from training material creation. How their teams can access the knowledge they need - exactly where and when they need it. How you can use proven automation built by other councils to cut your own processing times of council services by 50%+.