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Podium 14

Tracks
Breakout 3
Saturday, September 7, 2024
3:20 PM - 3:50 PM
Dobson 3

Speaker

Mrs Jacqueline Plater
Physiotherapy Professional Lead/ Clinical Educator/ PhD Candidate
Health New Zealand - Hawkes Bay and University of Otago

Development of evidence-based standards for inpatient physiotherapy services: A review of clinical practice guidelines

Presentation Abstract

Background:
High quality clinical practice guidelines (CPGs) deliver recommendations based on systematic reviews of the literature and consensus methodology. This systematic review and content analysis of CPGs seeks to inform the establishment of evidence-based standards for inpatient physiotherapy services. Establishing standards that can be used to measure service performance is critical to service design and successful business cases.

Method:
Between July and September 2021 scholarly databases (Web of Science, CINAHL and Scopus, PEDro) and grey literature (Guideline databases (NICE, SIGN, ECRI guideline trust, Guidelines International Network (GIN)) were searched for CPGs related to conditions and therapy approaches commonly encountered by physiotherapists working in a secondary care setting. Inclusion: Conditions commonly encountered by physiotherapists in a secondary care setting or physiotherapy treatment approaches in a guideline or recommendation. Exclusion: Mental health conditions, paediatrics, covid-19 and conditions common to tertiary care such as burns, spinal cord injury and cardiothoracic surgery. A pragmatic approach was taken to group the guidelines aligned with common physiotherapy services and select only the most recent and comprehensive guidelines for final analysis. Thirty-two CPGs were selected, and quality was assessed using the Appraisal of Guidelines for Research and Evaluation Instrument (AGREEII). Content analysis of guideline recommendations grouped data into themes covering dosage and content. Statements were drafted to represent the data gathered for each group of guidelines.

Results:
The recommendations of thirty- two CPGs yielded twenty-seven statements.

Conclusion:
Twenty-seven statements represent a distillation of the best evidence-based practice recommendations from CPGs in inpatient physiotherapy.

Implications:
Recommendations for dosage (frequency, intensity, and duration) of physiotherapy are not available for many areas of practice; researchers and clinical practice guideline groups should consider the importance of these data for service commissioning.

Biography

A Physiotherapist for over 25 years, Jacqueline currently works for Health NZ- Te Whatu Ora in Hawkes Bay as the Physiotherapy Professional Lead with responsibility for clinical assurance and quality of services throughout the region. She also works for the University of Otago providing Clinical Education. In 2019, frustration at seeing the numbers of medical and nursing staff increase while physiotherapists were being asked to make cuts and prioritise care provided motivation to start a PhD journey “on the side”. Jacqui is now preparing to publish her first study, a systematic review and content analysis of clinical practice guidelines.
Dr Rudi Steenbruggen
Senior Lecturer/researcher
Saxion University Of Applied Sciences

A Framework to improve the Quality of hospital-based Physiotherapy

Presentation Abstract

Background
A quality framework for hospital-based physiotherapy is lacking. This study aims to design a framework, building on the currently available literature, to improve the quality of hospital-based physiotherapy.

Purpose
To gain insight into which quality improvement methods (QI) could form the design of a QI framework, as a foundation to improve and steer the quality of Dutch hospital-based physiotherapy, by combining the insights of hospital-based physiotherapists and their key stakeholders.

Methods
A multidisciplinary panel of six representatives of hospital-based physiotherapy and their key stakeholders (patients, medical specialists, hospital management, and professional association) was set up. We used brainwriting to sample ideas and the ‘decision-matrix’ to select the best ideas.

Results
The first round of brainwriting with an online panel of six experienced participants yielded consensus on seven possible methods for quality improvement of hospital-based physiotherapy: (1) continuing education, (2) feedback on patient-reported experience measures and patient-reported outcome measures, (3) a quality portfolio, (4) peer observation and feedback, (5) 360-degree feedback, (6) a management information system, and (7) intervision with intercollegiate evaluation. Placing these methods in a decision matrix against four criteria (measurability, acceptability, impact, accessibility) resulted in a slight preference for a management information system, with an almost equal preference for five other methods immediately thereafter. The least preference was given to a 360-degree feedback.

Conclusion
In the design of a framework for improving the quality of hospital-based physiotherapy, all seven suggested methods were perceived as relevant but differed in terms of advantages and disadvantages. This suggests that, within the framework, a mixture of these methods may be desirable to even out respective advantages and disadvantages.

Implications
The results of this study, summarised in a graphical model for a framework on quality of hospital-based physiotherapy provide a foundation to steer quality of hospital-based physiotherapy more optimal.

Biography

Rudi A. Steenbruggen PT MBA PhD is a former physiotherapist who works as a senior lecturer physiotherapy at Saxion University of applied Sciences (the Netherlands). Before this he worked 15 years in a general teaching hospital as manager of allied health care. He obtained his PhD in 2023 on the subject of quality improvement of hospital-based physiotherapy. He was a speaker during the CSM 2020 of the APTA on the subject of development of quality indicators for departments of hospital-based physiotherapy. In 2021 (World Physiotherapy Congress) he was chair of the focused seminar on quality improvement of hospital-based physiotherapy.
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Dr Gary McNicholl
Allied Health Programme Consultant
Te Whatu Ora

The Value of Allied Health Activity within a Health NZ District

Presentation Abstract

Background
Workforce planning for allied health is difficult. Measurement of allied health service activity is a key component of understanding service delivery and capacity. Activity data of allied health professionals’ work is currently being captured within Health NZ to develop a methodology to determine allied health staffing requirements.

Purpose
The purpose of this research was to determine if Health NZ are measuring the allied health workplace activities that matter. The research focused on one specific district as an exemplar. There were two aims: first, to investigate what activities allied health staff undertook; and second, to explore what allied health workplace activities were the most important.

Methods
A mixed methods design was used. First, existing allied health activity data were analysed using a one-way ANOVA and post hoc analysis on six allied health disciplines. Then, the subsequent qualitative phase used semi-structured interviews with patient, allied health staff, and manager participants to determine what activities were most important to each stakeholder. The interview transcripts were analysed using conventional content analysis.

Results
The quantitative analysis demonstrated that the district used a broad approach to measure allied health workplace activities and showed different activity patterns across different disciplines. The qualitative analysis constructed three categories of important allied health workplace activities: building positive relationships; providing meaningful care; and backstage activities.

Conclusions
The current approach to measuring allied health activity provides high-level insights into the work done by allied health. While this may be important for workforce planning, benchmarking, an unintended consequence of this high-level approach is that aspects of allied health care which matter most to patients and allied health staff are not visible.

Implications
The current focus on metrics that matter to the organisation may mean that allied health staff struggle to prioritise and legitimise aspects of care which matter most to patients.

Biography

Gary is an Allied Health Programme Consultant, he has a professional background as a Physiotherapist and has experience in leadership and health informatics. He is passionate about the role high quality data can play in influencing decisions to improve work environments, patient outcomes and advocating for the value of the great work done by allied health scientific and technical professionals. This presentation summarises his Doctoral research.
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