GIS goes beyond mapping; it revolutionises the way we plan, construct, and manage infrastructure. The geographic approach promotes understanding, encourages collaboration, and empowers data-driven decision-making, inspiring us to take decisive action. Leveraging ArcGIS, Portcoast a traditional surveying company transformed itself into a digital transformation powerhouse. Portcoast is now contributing to national projects across multiple countries, enhancing the efficiency and effectiveness of urban planning. The approach involves creating digital twins—starting with simple models and iteratively refining them to capture more complex data. This use of ArcGIS, which supports 3D modeling, allows for a comprehensive visualisation of urban environments. The integration of game engines and IoT devices with ArcGIS not only aids in accurate data collection and analysis but also facilitates dynamic, real-time decision-making processes for urban planners and engineers.