|
|
Plenary/ICT Room: Rongomatane A
|
IM Room: Rongomatane C
|
Customer Experience Room: Matiu
|
Web & Digital/Comms Room: Rongomatane B
|
Geospatial/Smart Communities Room: Makaro
|
|
|
Breakfast Sessions
Note the room that your interest group is meeting in.
|
|
7:15 AM - 8:45 AM |
Smart Communities Networking Breakfast
Room: Rongomatane A
|
IM Networking Breakfast
Room: Rongomatane C
|
ICT Breakfast
Sponsored by AWS
Room: Matiu
|
Web & Digital/Comms Networking Breakfast
Room: Rongomatane B
|
CX Networking Breakfast
Sponsored by Enghouse Interactive
Room: Makaro
|
|
9:00 AM - 10:00 AM |
Keynote - Elle Archer, Director, Network for Learning (N4L) - From Digital Equity to Digital Excellence: Unlocking Tomorrow's Potential
|
|
10:00 AM - 10:45 AM |
Morning Tea - Wednesday
|
|
|
Crisis proofing the future: harnessing nature’s fury with business continuity planning
Learn about how our councils responded to the challenge of business continuity planning in the face of recent natural disasters.
|
|
10:45 AM - 11:15 AM |
Justin Bagust, Timaru District Council
ICT Perspective
|
Hannah Small, Napier City Council
IM Perspective
|
Peter Roberts, PNCC Contact Centre
Customer Experience Perspective
|
General Emergency Management GIS platform, Alex Robertson and Fahimi Ali, Wellington City Council, Emergency Services presented in Makaro
Presented in Makaro Room
|
General Emergency Management GIS platform, Alex Robertson and Fahimi Ali, Wellington City Council, Emergency Services
Geospatial/Smart Communities Perspective
|
|
11:15 AM - 11:20 AM |
Break to move to the next session (11:15am-11:20am)
|
|
11:20 AM - 11:50 AM |
Tutuki: Composable service architecture for improved digital services
Andrew O'Donovan, Wellington City Council
|
Panel Discussion - What’s hot in IM Standards - Digitisation, AI, and more!
Panel Chair: Jonathan Moffat, ALGIM
Panellists:
Andy Fenton
Mike Chapman
|
How to cut 81% of the admin out of your citizen-facing processes with simple changes
Presented by Sean Wallace, Flowingly & Ed Braddock, Squiz
|
Digital Citizenship in NZ
John Mazenier, TechnologyOne and Joseph Sweeney, IBRS
|
Synergise and save: How a collaboration platform cuts costs and boosts efficiency
Melanie Langlotz, Geoargames
|
|
11:50 AM - 11:55 AM |
Break to move to the next session (11:50am - 11:55am)
|
|
11:55 AM - 12:25 PM |
AI voyager: Navigating uncharted waters with artificial intelligence
Hazel Erickson, CCL
|
Eternal archives: Unravelling the art of digital archiving
Valerie Love, National Library of New Zealand
|
Web audit results and CX audit results revealed: Transforming customer experience (Stream CX. Web & Digital)
Mike Manson, ALGIM
|
Web audit results and CX audit results revealed: Presented in Matiu
Mike Manson, ALGIM
|
Ahu Ake - Waipā Community Spatial Plan - (Australasian Award Winner)
Kirsty Downey and Vanessa Honore, Waipā District Council
|
|
12:25 PM - 12:30 PM |
Break to move to the next session (12:25pm - 12:30pm)
|
|
12:30 PM - 1:00 PM |
Current Cyber Threat Landscape: Actions Organisations Can Take to Build Resilience
Michael Jagusch, National Cyber Security Centre
|
The future is now
Kerri Siatiras, Siatiras Consulting
|
Customer-centric maestros: mastering people management in a front-facing environment
Sandy Eaton and Ryan Wilson, Beyond Recruitment
|
Weathering the storm: Effective delivery of key weather messaging
Chris Noble, Metservice
|
Panel Discussion: Connecting with the community
Panel Chair: Michael Healy, Christchurch City Council
Panellists:
Tom Frost, Far North District Council
Adam Mowlam
Andrew Nilon
|
|
1:00 PM - 2:00 PM |
Lunch - Wednesday
|
|
2:00 PM - 2:30 PM |
Empowering local government transformation through digital skills
Daniel Merriott, Digital Skills Agency
|
Beyond our Digital and Information Strategy
Jane Smith and Nathan McLeod, Central Otago District Council
|
Funovation: injecting fun, sparking change a playful path to success
Clare Swallow, Mulberry Street
|
Pathways to success: Customer journey mapping and the art of data-driven decisions
Joanna Cooney, Horowhenua District Council, Michelle Rutherford, Horowhenua District Council and Dave Hockly, Data Story
|
Smart Cities Programme Case Study - City of Greater Geelong
Adam Mowlam, City of Greater Geelong
|
|
2:30 PM - 2:35 PM |
Break to move to the next session (2:30pm - 2:35pm)
|
|
2:35 PM - 3:05 PM |
Reimagining a NZ inc. Digital Twin Future
Kerri Gray, WSP
|
Panel - Making privacy practical: How can good information management support the privacy principles and improve privacy maturity?
Facilitated by Kerri Siatiras, Siatiras Consulting
Panellists:
• Frances Smorti, Manawatu District Council
• Chris Buchanan, Hutt City Council
• Susan Allen, Office of the Privacy Commissioner
|
Tutuki: Customer-focussed service design
Bryony Puketapu, Customer Experience Manager, Wellington City Council
|
Scroll-stoppers: Unleashing the power of good social media content in local government
Seamus Boyer
|
Reimagining a NZ inc. Digital Twin Future - Being presented in Rongomatane A
Kerri Gray, WSP
|
|
3:05 PM - 3:50 PM |
Afternoon Tea - Wednesday
|
|
3:50 PM - 4:20 PM |
Keynote - Jim Palmer, Panel Chairman, The Future for Local Government Reform - LG Reform
|
|
4:20 PM - 5:15 PM |
Keynote - Madeline Newman, AI Forum Chief Executive - ChatGPT/AI - the next iPhone moment
|
|
5:15 PM - 5:20 PM |
MC - Reflections and Reminders
|
|
5:20 PM - 5:30 PM |
ALGIM AGM
Room: Matiu 1A
Members only
|
|
6:30 PM - 7:00 PM |
Networking Drinks - Wednesday 15 November
Sponsored by Salesforce
|
|
7:00 PM - 11:59 PM |
2023 ALGIM Awards and Gala Dinner
Celebrate with us at the 2023 ALGIM Awards and Gala Dinner
Guest Speaker - Kevin Biggar - Your Oarsome Adventure
DJ Partya from 10pm
|
